Customer Service Ambassador

2 weeks ago

Bristol, Bristol, United Kingdom Thrifty Car & Van Rental Full time

Job Title: Customer Service Representative

Company: Thrifty Car & Van Rental

We're seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you'll be responsible for delivering outstanding service, resolving issues, and promoting additional services.

  • Provide top-notch customer service through face-to-face and phone interactions
  • Manage customer rental arrangements and address any concerns that may arise
  • Upsell and promote our services to customers to enhance their experience
  • Collaborate with colleagues to achieve team goals and drive success

In this role, you'll have the opportunity to develop your skills and grow with our dynamic team. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.

Key Responsibilities:

  • Deliver exceptional customer service through various channels
  • Manage customer relationships and resolve issues efficiently
  • Identify opportunities to upsell and promote additional services
  • Collaborate with colleagues to achieve team objectives

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and skill development
  • A competitive compensation package

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