Family Liaison Specialist
3 weeks ago
We are seeking a skilled Family Liaison to join our team at Birmingham and Solihull Mental Health NHS Foundation Trust. As a key member of our team, you will play a vital role in ensuring that families, carers, and significant others are supported through learning review processes.
Main Responsibilities- Develop and maintain effective communication methods with family members, including face-to-face meetings, telephone calls, and email correspondence.
- Contribute to the development of training and education to ensure that all teams across the Trust are aware of the Trust's response to bereavement/serious incident.
- Support the roll-out of a model of engagement to ensure timely contact and information sharing, including signposting to sources of help following a bereavement or serious incident.
Birmingham and Solihull Mental Health NHS Foundation Trust is a leading provider of mental health services, serving over 70,000 people each year. We are a team of compassionate, inclusive, and committed individuals working together to provide excellent care to support our community.
Person Specification- Evidence of recent and ongoing Continuous Professional Development.
- Knowledge of Care Quality Commission Regulation 20.
- Knowledge of National Quality Board guidance on Learning from Deaths.
- Training in compassionate engagement.
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