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Family Liaison Officer

1 month ago

Birmingham, Birmingham, United Kingdom NHS Full time
Family Liaison Officer - Uffculme Centre

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a skilled Family Liaison Officer to support families and carers through the investigation process following a serious incident related to a service user.

Main Responsibilities

The successful candidate will be responsible for ensuring timely contact and information sharing with families, carers, and significant others, including signposting to sources of help following a bereavement or a serious incident. They will also contribute to the development of training and education to ensure that all teams across the Trust are aware of the Trust's response to bereavement/serious incident.

The post holder will work closely with the Trust's teams to roll out a model of engagement, ensuring that all families, carers, and significant others are supported through learning review processes.

About Us

Birmingham and Solihull Mental Health NHS Foundation Trust is a leading provider of mental healthcare services across Birmingham and Solihull. We serve a diverse population, characterized by high levels of deprivation, and are committed to providing excellent care to support our community.

We are a team of compassionate, inclusive, and committed people working together to provide care that meets the needs of our community. We offer a range of mental healthcare services, including specialized services nationally, and are proud of our international reputation for research and innovation.

Person Specification
  • Evidence of recent and ongoing Continuous Professional Development.
  • Knowledge of Care Quality Commission Regulation 20.
  • Knowledge of National Quality Board guidance on Learning from Deaths.