Customer Service Volunteer
6 days ago
Job Summary:
We are seeking a dedicated and customer-focused individual to join our team as a Volunteer Drivers Mate. As a key member of our operations team, you will play a vital role in supporting our drivers in the collection and delivery of furniture donations.
Key Responsibilities:
- Assist drivers in organizing and collecting furniture donations, ensuring efficient and safe transportation.
- Provide exceptional customer service to donors, responding to their queries and concerns in a professional and courteous manner.
- Actively promote Gift Aid signups, ensuring that donors are aware of the benefits and how to participate.
- Maintain accurate records of collections and deliveries, providing valuable insights for our operations team.
What You'll Gain:
As a Volunteer Drivers Mate, you will have the opportunity to develop valuable skills in customer service, teamwork, and problem-solving. You will also be part of a dynamic and supportive team that is dedicated to making a positive impact in our community.
About Us:
The Salvation Army Trading Co. Ltd. is a leading social enterprise that operates in the second-hand goods market. We are committed to providing quality products and services while supporting our mission to serve the most vulnerable members of our society.
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