Clinical Imaging Support Specialist

3 weeks ago

Doncaster, Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time

Position Overview

The Radiology Breast Imaging Service is seeking to appoint a dedicated clinical support specialist. You will become an integral part of the imaging team, providing essential clinical assistance and ensuring a high standard of patient-centered care. This role involves interaction with patients, the public, and healthcare professionals at various levels. Your responsibilities will include supporting radiographers and radiologists, particularly in situations involving patients who may be unwell or in distress, necessitating strong interpersonal and communication skills. Your primary duties will encompass assisting with imaging procedures and performing certain administrative tasks within the mammography unit.

Important Note

Due to the sensitive nature of this position, only female candidates will be considered in accordance with Section 7(2)(b) of the Sex Discrimination Act 1975.

Key Responsibilities

- Uphold exceptional standards of patient care and comfort, including providing support during interventional procedures, assisting with changing, and addressing hygiene needs.

- Offer support to the radiology service, manage workloads, and assist in the clinical environment to ensure optimal patient care.

- Prepare trolleys for imaging procedures, both sterile and non-sterile, following established guidelines.

- Assist Radiologists, Radiographers, and Sonographers during specialized sessions, taking responsibility for patient care throughout examinations by observing, assisting, and providing comfort as needed. Apply dressings post-interventional procedures and offer aftercare advice to patients when necessary.

- Handle verbal and telephone inquiries and facilitate the electronic transfer of images to other healthcare facilities.

- Interact effectively with patients in the breast imaging department, maintaining professionalism in potentially distressing situations.

- Monitor and maintain stock levels.

- Provide care and comfort to patients and their families before, during, and after imaging procedures.

About Our Organization

Doncaster & Bassetlaw Teaching Hospitals NHS FT is a prominent acute trust in Yorkshire, serving a diverse population. Our services are distributed across multiple hospital sites and additional facilities, employing a workforce of over 7,000 dedicated professionals.

Our mission is to equip new team members with the necessary tools and opportunities to advance their careers, fostering an environment where individuals can Develop, Belong, and Thrive.

We are committed to flexible working arrangements, ensuring that our staff can work in a manner that best serves both our patients and their personal needs. We encourage discussions about potential flexible working options.

As an equal opportunity employer, we welcome applications from all sectors of the community, particularly from underrepresented groups, including individuals with disabilities, members of ethnic minorities, and those from LGBTQ+ communities.

Benefits Offered

We provide a comprehensive range of benefits to support our staff, including:

  • Extensive learning and development opportunities
  • NHS Pension Scheme
  • Generous holiday entitlement in accordance with Terms & Conditions
  • Comprehensive health and wellbeing support
  • NHS Car Lease schemes and various salary sacrifice options
  • Discounts on dining, travel, shopping, and financial services through external providers

Job Responsibilities

For further details, please refer to the attached job description and person specification. It is essential to review both documents thoroughly.

Please note that successful applicants will be required to present original certificates of qualifications listed in the person specification under essential criteria. Interviews will be conducted face-to-face whenever feasible.

Experience Requirements

Essential

  • Experience in a caring profession
  • Experience supporting clinical work
  • Proficient in computer use, including data entry and updating appointment and attendance records

Desirable

  • Experience working within the NHS
  • Experience in a clinical or medical environment

Qualifications/Training

Essential

  • GCSE English Language & Maths (Grade C or above) or equivalent qualification/relevant experience, or NVQ Level 2

Desirable

  • NVQ Level 3
  • Care certificate
  • Awareness of guidelines regarding IR(ME)R

Interpersonal Skills

Essential

  • Strong verbal and written communication skills with multidisciplinary teams, patients, and relatives
  • Effective team player
  • Ability to engage with clients facing communication barriers (language, hearing impairments, learning difficulties)
  • Commitment to maintaining client confidentiality
  • Capacity to handle sensitive situations with compassion, particularly with patients who may have received distressing news

Organizational Skills

Essential

  • Flexibility to meet the demands of the role with good attendance
  • Ability to prioritize tasks effectively
  • Capability to work under pressure
  • Methodical and logical approach to work
  • Ability to travel independently as required by the role

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