Supervisor - Customer Service Expert

3 days ago


London, Greater London, United Kingdom The Lamb, Conduit Street Full time

About The Lamb, Conduit Street

We are a vibrant pub in the heart of the city, dedicated to delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

What We're Looking For

We're seeking a passionate and experienced Supervisor to join our team. As a key member of our management team, you will be responsible for leading our team to deliver exceptional customer service, ensuring that every guest has a memorable experience with us.

Key Responsibilities

  • Lead and motivate our team to deliver exceptional customer service
  • Develop and implement training programs to ensure our team has the knowledge and skills needed to delight our guests
  • Manage shift operations, ensuring a safe and effective working environment
  • Collaborate with our management team to drive business growth and improve customer satisfaction

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you.



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