Experiences Programme Manager
2 weeks ago
We are seeking a highly skilled and experienced professional to join our team as an Experiences Programme Manager. As a key member of our Experience and Engagement team, you will play a critical role in developing and delivering high-quality visitor experiences at our wetland sites.
Key Responsibilities- Develop and implement strategies to enhance visitor experiences, including the creation of engaging and interactive programs and activities.
- Collaborate with site teams, central departments, and external partners to deliver exceptional visitor experiences that meet the needs of our diverse audience.
- Lead the development of resources, including best practice guides and inspiration packs, to support site teams in delivering high-quality experiences.
- Oversee the management of our creative database and research creative partnerships to drive innovation and excellence in visitor experiences.
- Develop and deliver training and development programs to enhance the skills and knowledge of our colleagues, including the Experiences Academy.
- Proven experience in developing and delivering high-quality visitor experiences, with a strong understanding of the needs and expectations of diverse audiences.
- Excellent communication and project management skills, with the ability to work effectively with multiple stakeholders.
- Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions.
- Experience in managing and developing resources, including best practice guides and inspiration packs.
- Ability to work independently and as part of a team, with a strong commitment to delivering exceptional results.
We are the Wildfowl & Wetlands Trust (WWT), a leading conservation charity dedicated to protecting and restoring wetlands for people and nature. Our mission is to restore the super-powered ecosystems we call wetlands, and we are seeking talented individuals to join our team in achieving this goal.
What We Offer- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including a contributory pension scheme and life assurance.
- The opportunity to work on a wide range of projects and initiatives, with a focus on delivering exceptional results and making a positive impact.
- A collaborative and inclusive team culture, with a strong commitment to diversity, equity, and inclusion.
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