Senior Group Risk Employee Benefits Coordinator

6 days ago


Glasgow, Glasgow City, United Kingdom Idex Consulting Full time
Job Summary

We are seeking a highly skilled Group Risk Administrator to join our team at IDEX Consulting Ltd in Glasgow. As a key member of our practice, you will be responsible for managing employee benefits schemes, ensuring seamless administration and exceptional customer service.

Key Responsibilities
  • Process new business applications, claims, and day-to-day queries from scheme members, employers, and HR
  • Refer complex issues to Client Relationship Managers (CRMs) and request illustrations for scheme members
  • Update member records, process scheme leavers and joiners, and issue annual statements
  • Upload monthly GPP premiums and manage group scheme renewals, including quote requests and rate negotiations
  • Liaise with product providers, clients, and advisers as necessary
  • Ensure accurate and up-to-date records, both computerized and manual
  • Set up clients on online benefits portals and manage updates
  • Run monthly reports and assist with monitoring of divisional Aged Debt reports
Requirements
  • Previous experience as a Group Risk Administrator in a Financial Services environment, either from an IFA or Provider background
  • Strong communication and articulation skills, with high competency in Excel and technical skills
  • Ability to work in a fast-paced environment, with a can-do attitude and willingness to learn and develop
About IDEX Consulting

IDEX Consulting is committed to creating an inclusive and equitable work environment, where everyone can bring their authentic selves to work. We strive for diversity and representation at every level of our business and are dedicated to driving conscious inclusion across our organization.



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