Technical Consultant

7 days ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom FNZ Group Full time
About the Role

We are seeking a highly skilled and experienced Technical Consultant to join our team at FNZ Group. As a Technical Consultant, you will play a key role in delivering software support and development projects to our clients, working closely with them to provide innovative solutions that meet their business goals.

Key Responsibilities
  • Work with clients to define their requirements and ensure solutions meet their needs.
  • Capture and document client use cases and requirements.
  • Complete reviews and walkthroughs of documentation and software changes, both internally and with clients.
  • Develop solutions based on technical designs.
  • Work with the client and internal testing teams to ensure an understanding of solutions and testing requirements.
  • Collaborate with the wider delivery team when challenges are encountered during build.
  • Ensure development meets FNZ coding standards and code reviews of solutions are performed.
  • Execute tests to validate technical design, functional design, and client business requirements.
  • Ensure documentation is maintained in accordance with established standards.
  • Investigate and diagnose support issues, and work closely with clients to ensure successful resolution.
  • Coordinate with the implementation/release team during projects and small changes.
  • Provide feedback on project and support work to contribute to the continuous improvement of the team and FNZ.
  • Assist clients in the implementation of Figaro functionality as necessary.
Requirements
  • Excellent problem-solving skills, capable of dealing with complex problems and rapidly evolving circumstances.
  • Excellent communication skills and professionalism.
  • Strong technology, analytical, and data interpretation skills.
  • Comfortable with client and stakeholder interaction.
Desirable Qualifications
  • Degree educated in a technical subject (e.g. Computer Science, Physics, Mathematics, or Engineering).
  • Understanding of wealth management practices (training will be provided in this domain).
  • Excellent organisational, administration, and time management skills.
  • Good team working and communication skills, confident in dealing with internal and external clients.
  • Highly developed written and oral communication skills.
  • Prior software development experience (full training will be provided in programming languages and technologies used).
Personal Behaviours
  • Able to make logical decisions.
  • Lead by example.
  • Act with honesty and integrity.
  • Trust colleagues to make decisions.
  • Work with others to accomplish results.
  • Communicate with positive intent.
  • Make time to help and support colleagues.
  • Share information openly and proactively.
  • Prepared to go the extra mile.
  • Demonstrate humility.
  • Open about making mistakes and able to learn from them.
  • Personally accountable for successful outcomes.
  • Strive to be the best – average isn't an option.
  • Apply continuous improvement to deliver repeatable results.
  • Flexibility in thinking, reasoning, and problem-solving.
What We Offer
  • Part of a highly successful, rapidly growing, global business leading the delivery of financial services and partnering with some of the world's largest companies.
  • Part of a highly skilled, professional team with a wealth of experience in the financial services industry.
  • Significant financial rewards for high-performing individuals.
  • Global career opportunities for our best employees at any of our offices in the UK, EU, US, and APAC.
Our Commitment to Diversity and Inclusion

We recognise that diversity, inclusion, and accessibility are important factors for our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner where all employees are valued and respected. In particular, we want to ensure accessibility needs are well supported, thus ensuring our recruitment process is fair and equitable for all applicants.

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