Home Administrator

1 day ago

Bromsgrove, Worcestershire, United Kingdom Amica Care Trust Full time
About the Role

We are seeking a highly organized and customer-focused Home Administrator to join our team at Amica Care Trust. As a key member of our Home and Support Office function, you will provide administrative support to ensure the smooth running of our care home.

Key Responsibilities
  • Provide exceptional customer service to residents, visitors, and employees, responding to enquiries and resolving issues in a timely and professional manner.
  • Support the Home Management with a range of administrative activities, including payroll, new starter paperwork, and marketing.
  • Be the first point of contact for all visitors, greeting and assisting them in the home.
  • Update and send payroll and invoices to the Support Office.
  • Work collaboratively with employees to provide administrative support and resolve queries.
Requirements
  • Experience in a customer service or administrative role, with a strong attention to detail and excellent communication skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • IT skills and a positive, helpful approach.
  • Commitment to working within our staff values and promoting these at all times.
What We Offer
  • Excellent learning and development opportunities.
  • A competitive pension.
  • A suite of discounts at online retailers.
  • An Employee Assistance Programme (EAP) providing confidential services and advice.
  • Monthly employee recognition.
  • A friendly and supportive working environment.
  • Social events.
  • A refer a friend bonus of up to £200.

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