Quality Assurance Manager

3 weeks ago


London, Greater London, United Kingdom Psychiatry UK Full time
Job Description

Job Title: Quality Assurance Manager

Job Summary:

We are seeking a highly skilled Quality Assurance Manager to join our team at Psychiatry UK. As a Quality Assurance Manager, you will be responsible for ensuring the highest standards of patient care and safety across our online psychiatry services.

Key Responsibilities:

  • Develop and implement effective patient safety frameworks to ensure compliance with regulatory requirements.
  • Champion and raise awareness of the benefits of effective governance and implement strategies to increase staff knowledge of quality processes and regulatory requirements.
  • Work closely with the Executive Team and Board to coordinate and provide leadership for the operational management of quality assurance and patient safety.
  • Enhance and strengthen the organization-wide quality improvement program in line with the Psychiatry UK corporate vision, governance framework, and operational plan.
  • Ensure that all aspects of the CQC regulatory requirements are in place across all clinical services and are responsible for ensuring that all outcomes from inspections are addressed.
  • Take a leadership role in regard to the Psychiatry UK response and implementation of recommendations from external reviews and inquiries.
  • Responsible for structuring, managing, and developing the Risk, Safety, Governance, and Quality teams.

Requirements:

  • Knowledge of risk management, governance, and patient/carer collaboration within a regulated environment.
  • Experience in leading large-scale operational delivery of clinical services that realize quality, resource, and delivery benefits.
  • Experience in a private sector healthcare provider.
  • Master's level qualification in a relevant field.
  • Demonstrable ability to evidence KPI outcomes through quality metrics from a variety of sources, including patient data, workforce information, resource, and quality data.

What We Offer:

  • Competitive salary (plus £1k home-working allowance per annum)
  • Home-based/various meeting locations as required

About Us:

We are committed to creating an inclusive environment for all employees and embracing diversity.



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