Account Manager Customer
4 days ago
Job Summary
Viking is seeking a highly skilled Account Manager Customer to join our team. As a key member of our sales team, you will be responsible for securing sales plan realization by retaining and growing profitable accounts and strengthening customer engagement.
Key Responsibilities
- Drive Sales Growth: Proactively generate additional sales through outbound calls and sales campaigns in coordination with the Marketing department.
- Build Customer Relationships: Establish and maintain strong relationships with medium-sized customers in the region, providing exceptional customer service and support.
- Analysis and Insights: Analyze purchasing behavior to identify opportunities for growth and improvement.
- Customer Communication: Share product inquiries, update customer data, and create customer-specific offers to meet their needs.
- Customer Satisfaction: Ensure customer satisfaction through regular contact and proactive issue resolution.
Requirements
- Relevant Experience: Minimum 2 years of experience in a sales or customer-facing role, preferably in a service-oriented industry.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively at various levels.
- Language Skills: Native-level English language skills, with the ability to communicate with stakeholders throughout the organization.
- Commercial Acumen: Strong commercial mindset, with the ability to identify customer needs and improve sales through effective solutions.
- Education: Minimum vocational level of working and thinking, with a preference for completed commercial training.
- Technical Skills: Proficient in MS Office, with a strong skillset in Word, Excel, and PowerPoint.
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