Housing IT Specialist
1 month ago
We are seeking an experienced Housing Implementation Consultant to join our UK-based team at NEC Software Solutions. As a key member of our Housing team, you will play a crucial role in implementing NEC Housing systems for the not-for-profit social housing sector.
Main Responsibilities:
- Provide expert guidance on implementing NEC Housing systems, focusing on system configuration and build.
- Offer excellent advice to current customers using NEC Housing.
- Ensure customer satisfaction with our product and promptly communicate any issues to internal teams.
- Create and maintain training courses and solution design manuals for customers and internal teams.
- Stay up-to-date with the latest developments in Social Housing Management.
- Be flexible and available for travel throughout the UK to visit customer and company sites when required.
Qualifications:
- In-depth expertise in Repairs and/or Assets using NEC Housing.
- Demonstrated expertise in implementing Housing systems, with a strong focus on system configuration and build.
- Proven track record of providing high-quality consultancy services to customers (including Local Authority Housing, ALMOs, or Housing Associations).
- Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
- Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.
- Proficiency in handling multiple parallel projects.
Desirable Skills:
- Experience in creating, configuring, and implementing wider NEC Housing system modules.
- Working knowledge of Unix and/or SQL.
Benefits:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell (FTE).
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A selection of flexible benefits to suit your individual needs.
- All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects.
Additional Information:
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references, and occupational health checks.
- Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.
About Us:
We're NEC Software Solutions (part of global tech giant NEC Corporation). Our software helps dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities, and more. We help them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We'd love your help. And we'll support you all the way.
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