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Credit and Financial Advisor

2 months ago

Slough, Slough, United Kingdom IRIS Software Group Full time
Key Responsibilities

As a Credit & Collections Advisor, you will play a pivotal role in maintaining customer relationships and safeguarding our financial integrity.

  • Update debtor notes meticulously.
  • Manage disputed accounts, finding resolutions or preparing for escalation.
  • Guide and empower junior colleagues within the Credit Control team.
  • Provide insightful commentary on debtors during weekly stakeholder calls.
  • Monitor significant outstanding invoices to uphold our cash flow.
  • Prepare accounts with solid evidence for legal proceedings when necessary.
  • Collaborate with the sales order processing team to ensure accurate customer data.
  • Maintain precise performance metrics aligned with team objectives.
  • Issue credit notes as required to facilitate smooth transactions.
  • Cultivate positive relationships with internal and external partners.
  • Actively seek opportunities to enhance process efficiency.
  • Contribute to various projects and conduct ad-hoc analyses.
Requirements

To thrive in this role, you will bring:

  • Substantial experience in Credit Control departments.
  • Demonstrated proficiency in handling high-volume, low-value credit control scenarios.
  • Strong Excel skills, including VLOOKUP function and Pivot Tables.

We are looking for someone who:

  • Communicates confidently, persuasively, and with clarity.