Compassionate Homicide Family Caseworker

2 weeks ago


Cardiff, Cardiff, United Kingdom Victim Support Full time

About Victim Support

Victim Support is an independent charity dedicated to providing comprehensive support to individuals and families affected by crime across England and Wales. We strive to empower victims, advocate for their rights, and contribute to a justice system that prioritizes their well-being.

About the Role

We are seeking a dedicated and compassionate Homicide Family Caseworker to join our team. In this role, you will play a vital part in delivering tailored support to families who have experienced the devastating impact of homicide. You will work closely with Police Major Crime teams, providing briefings on our services and collaborating to ensure comprehensive care for those affected.

Your Responsibilities

  • Provide high-quality, bespoke support to service users, demonstrating a trauma-informed approach.
  • Manage a complex caseload of homicide families, ensuring each individual receives the appropriate level of care and guidance.
  • Conduct home visits within designated areas, building strong relationships with families and understanding their unique needs.
  • Collaborate effectively with internal and external stakeholders, including law enforcement agencies, social services, and other support organizations.
  • Maintain accurate records and documentation, adhering to all relevant policies and procedures.

Essential Skills and Qualifications

  • A deep understanding of the impact of crime on victims, particularly in cases involving homicide.
  • Excellent verbal and written communication skills, with the ability to convey complex information clearly and compassionately.
  • Proven experience in delivering services within a statutory, voluntary, or multi-agency setting.
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively.
  • A commitment to professional boundaries and ethical conduct.

Benefits of Joining Victim Support

We offer a rewarding and challenging work environment where you can make a real difference in the lives of victims. Our benefits package includes:

  • Competitive salary and pension scheme.
  • Comprehensive training and development opportunities.
  • Supportive and collaborative team culture.


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