Homicide Caseworker

2 months ago


Cardiff, Cardiff, United Kingdom Victim Support Full time

About the Role:

We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our Homicide Service, you will provide high-quality, bespoke support to service users who have been bereaved by or witnessed homicide.

Key Responsibilities:

  • Manage a complex caseload of service users, providing trauma-informed advocacy and support to meet their individual needs.
  • Work closely with Police Major Crime teams to provide briefings on the work of the Homicide Service.
  • Develop and maintain effective relationships with internal and external stakeholders, including police, healthcare professionals, and other agencies.
  • Contribute to the development and delivery of training programs for staff and volunteers.
  • Participate in regular team meetings and contribute to the development of the Homicide Service.

Requirements:

  • Proven experience of working in a statutory, voluntary, or multi-agency setting, delivering services to vulnerable individuals.
  • Excellent verbal and written communication skills, with the ability to build effective relationships with service users, colleagues, and external partners.
  • Ability to work independently and as part of a team, with a strong focus on delivering high-quality services.
  • Understanding of the impact of crime on victims and their families, with a commitment to providing trauma-informed support.
  • Valid driving license and use of a car, with ability to travel to home visits within and occasionally outside of the area.

What We Offer:

  • Competitive salary and benefits package, including pension, sick pay, and annual leave.
  • Opportunities for career development and progression, with a comprehensive training program.
  • Flexible working options, including hybrid working and home-based working.
  • Access to our financial wellbeing hub and salary-deducted finance.
  • Employee assistance program and wellbeing support.