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Administrative Assistant
2 months ago
About the Role
We are seeking a highly skilled and experienced Administrative Assistant to join our team at Ashtead Hospital in Surrey. As a key member of our administrative team, you will be responsible for providing exceptional customer service to patients, consultants, and colleagues.
Key Responsibilities
- Provide administrative support to the hospital team, including answering phone calls, responding to emails, and managing correspondence.
- Manage patient records, including updating and maintaining accurate and up-to-date information.
- Coordinate and schedule appointments, procedures, and other hospital activities.
- Develop and maintain effective relationships with patients, consultants, and colleagues to ensure seamless communication and collaboration.
- Perform other administrative tasks as required, including data entry, filing, and record-keeping.
Requirements
- Proven experience in administration and customer service, with a strong focus on delivering exceptional patient care.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, consultants, and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
What We Offer
- A competitive salary and benefits package, including 25 days' annual leave and a private pension scheme.
- Opportunities for professional development and career advancement within the company.
- A supportive and collaborative work environment, with a focus on teamwork and patient-centered care.
- Access to the latest technology and equipment, including electronic patient records and other administrative tools.
About Us
Ramsay Health Care UK Operations Limited is a leading provider of independent hospital services in England, with a reputation for delivering high-quality patient care and exceptional customer service. We are committed to providing a supportive and inclusive work environment, with a focus on teamwork and patient-centered care.
