ERP Systems Analyst

3 weeks ago

London, Greater London, United Kingdom Winhurst Recruitment Full time £40,000 - £65,000

Position Overview:
Are you experienced in providing support for ERP systems, particularly Epicor? This role offers an exciting opportunity to engage in new implementations, upgrades, and process enhancements while addressing complex support challenges.

Key Responsibilities:
- Manage a variety of support tickets ranging from user inquiries to Business Process Management (BPM) development and data analysis requests.
- For those with advanced Epicor knowledge, responsibilities will include project management, system administration, and advanced troubleshooting.
- Collaborate with third-party Epicor support and other IT teams to enhance system functionality and integration.

Career Development:
This position is suitable for individuals at different stages of their careers. Whether you are just starting with Epicor and seeking guidance or you possess substantial experience and prefer a project-focused role, there is ample opportunity for growth.

Essential Qualifications:
- Experience in Epicor support, either as a superuser or in a third-line support capacity.
- Strong communication skills to effectively interact with various stakeholders, including Epicor users and IT colleagues.

Desirable Skills:
- Familiarity with BPM, BAQ, or SQL is advantageous but not mandatory.

Work Environment:
This role offers flexibility with options for remote or hybrid working arrangements, including occasional travel for project-related activities.

Compensation:
Salary range is competitive, reflecting the level of Epicor expertise, along with additional benefits such as bonuses, pension contributions, medical coverage, and generous holiday allowances.

Company Commitment:
At Winhurst Recruitment, we prioritize data protection and diversity, ensuring all candidates are treated with respect and dignity.

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