Customer Service Representative

3 weeks ago

Montrose, Angus, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
  • Contribute to the smooth running of the store, including receiving deliveries and maintaining a clean and safe environment.
  • Participate in seasonal, community, and charity events, enhancing the customer experience and promoting our brand.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
  • Access to free wellbeing services, including resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Uniform provided and policies to support you for all of life's moments, big and small.

Requirements

  • A passion for delivering great service and building rapport with customers.
  • The ability to work well within a team, communicate openly with others, and take the initiative to make decisions that benefit our customers.
  • A commitment to maintaining a high level of store standards, including receiving deliveries and maintaining a clean and safe environment.

Why Join Us?

At Tesco, we value our colleagues and offer a range of benefits, including holiday entitlement, flexible working, and access to our colleague networks. We are committed to creating a positive and inclusive work environment, where everyone feels welcome and valued.

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