Operations Coordinator

We are seeking a highly skilled Process & Procedures Operations Administrator to join our team at McCarthy Recruitment. As a key member of our operations team, you will be responsible for creating, reviewing, and optimizing operational processes and procedures to drive efficiency and customer satisfaction.

• Regularly review and update existing processes to ensure they meet current business needs and industry standards.
• Develop, document, and implement new operational processes and procedures.
• Collaborate with Support centre departments to gather information and insights for process improvement.
• Implement best practices and identify areas for operational improvements & efficiency that are aligned to the Strategic goals.
• Analyse tasks and recommend process enhancements to reduce costs and improve productivity.
• Monitor the effectiveness of implemented changes and adjust as necessary.
• Ensure that all processes and procedures are customer-centric, aiming to enhance the customer experience.

• Analytical mindset with a passion for identifying opportunities for continuous improvement and operational efficiency gains.
• Strong attention to detail.
• 'Can do' attitude with the ability to use your own initiative to drive processes forwards.
• Collaborative approach to working as part of a team.
• Strong organisational skills with the ability to work to deadlines.

McCarthy Recruitment is a leading recruitment consultancy with a passion for delivering exceptional results for our clients. We are committed to providing a professional and personalised recruitment service of the highest quality.