We are seeking a highly skilled Process & Procedures Operations Administrator to join our team at McCarthy Recruitment. As a key member of our operations team, you will be responsible for creating, reviewing, and optimizing operational processes and procedures to drive business efficiency and customer satisfaction.

• Process Improvement: Regularly review and update existing processes to ensure they meet current business needs and industry standards.
• Process Development: Develop, document, and implement new operational processes and procedures to improve business efficiency and customer experience.
• Collaboration: Collaborate with internal departments to gather information and insights for process improvement and to implement best practices.
• Operational Excellence: Identify areas for operational improvements and efficiency gains that are aligned to the company's strategic goals.
• Process Monitoring: Monitor the effectiveness of implemented changes and adjust as necessary to ensure continuous improvement.

• Analytical Mindset: Possess an analytical mindset with a passion for identifying opportunities for continuous improvement and operational efficiency gains.
• Attention to Detail: Have a strong attention to detail with the ability to work accurately and efficiently.
• Initiative: Demonstrate a 'can do' attitude with the ability to use your own initiative to drive processes forward.
• Collaboration: Possess a collaborative approach to working as part of a team to achieve business objectives.
• Organisational Skills: Have strong organisational skills with the ability to work to deadlines and manage multiple tasks.
• Customer Focus: Possess a passion for putting customers first and delivering exceptional customer service.

McCarthy Recruitment is a leading recruitment consultancy with a passion for delivering exceptional service to our clients and candidates. We are committed to providing a professional and personalised recruitment service that meets the needs of our clients and candidates.