Job Title: Operations Administrator

Location: Hybrid working

Salary: Up to £30,000 plus bonus

Role: Permanent

Overview

We are seeking a highly skilled Process & Procedures Operations Administrator to join our team at McCarthy Recruitment. As a key member of our operations team, you will be responsible for creating, reviewing, and optimizing operational processes and procedures to drive business efficiency and customer satisfaction.

Key Responsibilities

• Regularly review and update existing processes to ensure they meet current business needs and industry standards.
• Develop, document, and implement new operational processes and procedures to improve operational efficiency and customer experience.
• Collaborate with internal departments to gather information and insights for process improvement.
• Implement best practices and identify areas for operational improvements and efficiency aligned to our strategic goals.
• Analyze tasks and recommend process enhancements to reduce costs and improve productivity.
• Monitor the effectiveness of implemented changes and adjust as necessary.
• Act as a subject matter expert in store operations and ensure that all processes and procedures are customer-centric.
• Work closely with the Store Operations team to understand customer needs and feedback.

About Us

McCarthy Recruitment is a leading recruitment consultancy specializing in behavioral leadership recruitment. We are committed to providing a professional and personalized recruitment service of the highest quality.

What We Offer

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package.