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Administrative Support Specialist
2 months ago
Job Overview
This position involves contributing to the Administration Team by providing essential support to the Housing Needs Team.
Key Responsibilities
- Deliver clerical assistance to the Housing Needs Teams.
- Manage Housing Applications in line with established standards and agreed performance targets.
- Handle Homeless Applications following set guidelines and performance metrics.
Required Qualifications
- Proven experience in a dynamic office setting utilizing relevant technology and equipment such as photocopiers and email systems.
- Background in clerical, administrative, or typing roles.
- Familiarity with various computer software packages, including Microsoft Office, Excel, and Access.
- Minimum of 4 SQA standard grades or equivalent at Level 3 or above, including English.
- Recognized qualification in word processing.
Personal Attributes
- Ability to take initiative when necessary.
- Flexible work approach with the capacity to thrive under pressure.
- Strong interpersonal skills.
- Competence in accurately recording information.
- Self-motivated and confident.
- Excellent customer service skills and focus.
- Capability to work independently as well as collaboratively within a team.
- Commitment to meeting established standards and performance targets.
- Proficient in a broad range of clerical and administrative duties.
- Effective organizational and time management skills, with the ability to prioritize conflicting demands.
- Strong verbal and written communication skills.
- Ability to relate well with colleagues at all levels.
- Team-oriented mindset.
- Willingness to accept guidance and delegation.
- Understanding and commitment to confidentiality.
- Approachable, tactful, and helpful demeanor.
- Adaptability to work in an open-plan office environment.
- Flexibility to work in various offices based on service needs.
Employment Type
This is a temporary position for a minimum duration of approximately 6 months.
Salary Information
Starting salary is £23,000 per year, equating to £12.59 per hour, with a commitment of 36.25 hours per week.