Administrative Assistant
1 month ago
Job Title: Clerical Assistant/WPO
Job Summary:
We are seeking a highly organized and detail-oriented Clerical Assistant to provide administrative support to the Supported Accommodation Team. The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a busy office environment.
Key Responsibilities:
- Provide clerical support to the Supported Accommodation Team, including data entry, filing, and record-keeping.
- Enter and update information on NPS Housing, SharePoint, and other databases as required.
- Act as a point of contact for dealing with tenant queries and exit surveys by telephone.
- Assist with the preparation of reports, letters, and other documents as needed.
- Perform other administrative tasks as required.
Requirements:
- Demonstrable experience of working in a busy office environment using relevant technology and equipment.
- Proven experience of clerical work, including typing, figure work, and customer care.
- 4 SQA Standard Grades or equivalent at level 3 or above, including English and Arithmetic.
- ECDL or equivalent demonstrable working experience of Microsoft software packages.
- Effective liaison with individuals outwith immediate working environment.
- High level of accuracy in work.
- Ability to prioritize own workload in the event of conflicting demands.
- Effective written and oral communication.
- Appreciation and adherence to confidentiality.
- Flexible and adaptable in working patterns in both teamwork and areas of individual responsibility.
- Understanding of and ability to demonstrate key inter-personal skills, both on the telephone and face-to-face, when handling sensitive matters.
Working Conditions:
The successful candidate will be required to work in a shared/open plan office and may be required to work in different offices depending on the needs of the service.
Salary and Benefits:
The salary for this position is £24,000 per annum, with a starting salary of £13.26 per hour. The position also offers a range of benefits, including a pension scheme and annual leave.
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