Digital Transformation Manager

1 month ago

London, Greater London, United Kingdom DT Consulting Full time
About DT Consulting

DT Consulting, an Indegene company, is a life science strategy consulting firm that drives transformation by building capabilities required to help life sciences companies thrive in the digital age and create meaningful impact for both HCPs and patients.

Job Description

We are seeking an exceptional management consultant (Manager to Senior Manager level) to join our vibrant consulting team in central London. The ideal candidate will have a strong consulting background in customer-centric digital transformation strategy and delivery with pharmaceutical clients.

Key Responsibilities
  • Lead and manage consulting projects from inception to completion, ensuring high levels of client satisfaction and achievement of project milestones.
  • Employ innovative methodologies to gather and analyse data, transforming insights into actionable recommendations and solutions, through active discussion with clients and colleagues across DT/Indegene.
  • Design and oversee large-scale and senior client workshops and other engagements, including preparation of materials and effective management of session logistics.
  • Track and manage project KPIs, including revenue, overall project health metrics, and timely delivery of project outcomes.
  • Manage and address any issues that arise during project delivery, including risk mitigation planning and execution.
Requirements
  • Proven track record in management consulting with a strong focus on project delivery and execution, particularly within the life sciences sector on projects including one or more of the following:
  • Articulating omnichannel / digital excellence and working with clients to identify gaps and solutions to move towards a 'north star' state.
  • Developing enterprise content and channel strategies, end-to-end.
  • Designing and implementing CX transformation programs e.g. Designing and implementing programs to improve core engagement capabilities e.g. data and analytics.
  • Managing business change & transformation programmes.
  • Demonstrated Account management capabilities: including developing account plans, crafting proposals, and building and leading strong functional teams, working to soft targets.
  • Proven experience in building and maintain strong client relationships at a top tier or relevant boutique consultancy.
  • Management and mentorship of team members, onsite and offshore.
  • Good understanding of organisational change management as a key component of clients' transformation cycles.
  • Excellent project delivery / management, including financials, reporting and tracking.
  • First-class analytical and consulting skills, including project management, client management, delivery, and people management.
  • Strong interpersonal, listening, critical thinking, presentation, and writing skills.
What We Offer

You will be based in our UK office and visit clients around the world. International travel can take up a small, ad-hoc amount of your time.

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