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Floor Host

2 months ago

Bristol, Bristol, United Kingdom Tonight Josephine Full time
About Tonight Josephine

We are an award-winning operator in the late-night bar scene, with a portfolio of bars and venues across the UK. Our mission is to create great nights and days out for everyone, and we're looking for talented individuals to join our team.

Job Summary

We are seeking a skilled and friendly Floor Host to join our team at Tonight Josephine. As a Floor Host, you will be responsible for providing exceptional customer service, serving drinks and food, and maintaining a clean and organized seating area.

Key Responsibilities
  • Greet and welcome guests, providing a warm and friendly first impression.
  • Serve drinks and food to customers, taking orders and ensuring timely delivery.
  • Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
  • Engage with guests, providing information on menu items, drink specials, and promotions.
  • Anticipate guest needs and promptly address any inquiries or requests.
  • Collaborate with the team to ensure smooth and efficient service.
  • Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
Requirements
  • Excellent customer service and communication skills.
  • Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
  • Friendly and outgoing personality with a genuine desire to create a positive guest experience.
  • Knowledge of responsible alcohol service and legal drinking age requirements.
What We Offer
  • A generous service charge for your dedication to the customer experience.
  • An amazing 50% discount on food and drink across all our venues.
  • Access to our Employee Assistance Program (EAP) for consultation sessions on mental health, well-being, and finance.
  • The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
  • Third-party training sessions with globally accepted certificates.
  • Incredible career progression opportunities.
Why Work with Us?

We're a dynamic and creative team that values innovation and collaboration. We're committed to creating a positive and inclusive work environment where everyone can thrive.