Front of House Team Leader

3 weeks ago

Bristol, Bristol, United Kingdom Butcombe Brewery Full time

We are a dynamic and award-winning business that empowers our teams to deliver exceptional customer experiences in a premium environment. Our pubs, restaurants, and hotels are known for their friendly and welcoming atmosphere, high standards, and innovative approach to the hospitality industry.

We are seeking a Front of House Team Leader with a passion for marketing and social media to join our team. This role involves delivering outstanding bar and waiting hospitality to our customers, supporting our management team, and specializing in marketing and social media to help grow our business.

The ideal candidate will be confident in creating original digital content, excellent in written communication, experienced in hosting and running events, highly organized, and passionate about customer service. They will also be able to drive sales through customer interactions and social media posts, and enthusiastic about the hospitality industry.

As a member of our team, you will have the opportunity to work with some of the best locally sourced food and drink produce, including our own award-winning beer. You will also have access to industry-leading training and development, and a competitive hourly rate plus equal share of great tips. Accommodation may also be available.

We are a business that cares about our employees and offers a range of benefits, including an Employee Assistance Program and support for mental health. We are also ambassadors for the Burnt Chef Project and work with them to train and support our teams.

Our private dining room is the perfect space to celebrate or gather, with unbeatable views over the city. We also offer exciting bar snacks, small plates, sharing boards, and yakitori skewers, as well as delicious food served across two floors from our Robata charcoal grill and open kitchen.

What's in it for you?

  • The chance to work for an award-winning business with a reputation for excellence.
  • Access to our Benefits Bar, where you can earn cash-back with major retailers and save money on your purchases.
  • The opportunity to work for a diverse and eclectic company with a range of businesses and food offers.
  • A competitive hourly rate plus equal share of great tips.
  • Access to industry-leading training and development.
  • Additional support and coaching from our operations team and talented managers.
  • The buzz that comes with team parties, events, training courses, great suppliers, and industry-leading team rewards and discounts.

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