Retail Sales Consultant
1 month ago
This is a fantastic and unique opportunity for a Retail Sales Advisor to work in our Flagship Store, the NCEC (National Catering Equipment Centre).
This is an impressive showroom which displays our full range of products, with a demo kitchen which regularly hosts events for our suppliers and customers. It is always a hive of activity, and no two days are the same. We actively encourage every opportunity to engage with our customers, be that in store, on the phone or email.
As a Retail Sales Advisor, you will be responsible for delivering first-class customer service in line with Nisbets expectations, ensuring all customer's needs are met and customer's repeatedly return. You will also take ownership of contributing to store sales targets and KPIs, including Revenue, Margin, Conversion, Footfall, Quotes and ATV to maximize profitability of the store.
Key responsibilities include:
- Delivering first-class customer service
- Contributing to store sales targets and KPIs
- Contribute to the store outreach plan
- Partake in general shop floor duties
- Ensure Visual Merchandising standards are met
- Accurately complete stock auditing tasks
- Process customer payment transactions
- Be accountable for reading, understanding, and adhering to all retail policies
- Uphold great standards of Cleaning
- Treat all visitors to the store with respect and consideration
- Adhere to Health and Safety guidelines
- Proactively ask questions to ensure comprehension of all working practices and procedures
What can I expect working a Retail Sales Advisor at Nisbets?
Competitive hourly rate £11.70 and a benefit package
Performance related bonus paid quarterly onto your annual salary (pro rata for part time)
20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment
Christmas Gift Payment
Ongoing training and support, in store and through our learning management platform
Excellent Opportunities for Career development, in Retail or the wider business
Access to hundreds of high street discounts
Staff Discount applicable to all products and up 60% on own brand products
Employee Assist programme with access to 24-hour counselling
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