Customer Service Representative

2 weeks ago


Hove, United Kingdom Konnect Recruit Ltd Full time

Job Title: Customer Care Coordinator

Job Type: Freelance or Fixed Term Contract

Location: Remote (South East of England)

Job Description:

We are seeking a highly skilled Customer Care Coordinator to join our team at Konnect Recruit Ltd. As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients and stakeholders.

Key Responsibilities:

  • Communicate job expectations and provide timely responses to customer care issues
  • Follow customer service procedures, policies, and standards to ensure high-quality service delivery
  • Collaborate with the team to maintain customer satisfaction goals and objectives
  • Perform general office duties to support the team's efforts

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other productivity tools

About Us:

Konnect Recruit Ltd is a specialist contractor that specializes in construction and carpentry projects up to £10m across the South East of England. We work with private clients, commercial clients, and local authorities to deliver high-quality projects.

What We Offer:

  • A competitive freelance or fixed-term contract rate
  • The opportunity to work with a dynamic and growing company
  • A collaborative and supportive team environment


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