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Network Support Technician

2 months ago


Cambridge, Cambridgeshire, United Kingdom Rise Technical Recruitment Limited Full time

Job Summary:

Rise Technical Recruitment Limited is seeking a highly skilled IT Support Analyst to join our team. As an IT Support Analyst, you will be responsible for providing 1st, 2nd, and 3rd line IT and AV support to staff and students at our client's school.

Key Responsibilities:

  • Provide technical support and troubleshooting for IT infrastructure, hardware, and software
  • Install, configure, and maintain servers, networks, and other IT systems
  • Develop and implement technical solutions to improve IT efficiency and effectiveness
  • Collaborate with the IT team to ensure seamless delivery of IT services

Requirements:

  • Experience in a 2nd or 3rd line IT support role
  • Strong knowledge of network and hardware troubleshooting
  • Proficiency in Active Directory and Microsoft 365 administration
  • Degree qualification in Computer Science or a related field

What We Offer:

  • A stable and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package