Service Desk Technician

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Senitor Associates Full time £35,000 - £40,000
2nd/3rd Line Service Desk Technician

Our client, a reputable managed service provider (MSP), is seeking a skilled 2nd/3rd Line Service Desk Technician to join their dedicated team in providing support to external clients.

Key Responsibilities:
  • Manage and support client accounts effectively.
  • Provide networking assistance and resolve general helpdesk inquiries.
  • Occasionally travel to client sites to deliver on-site support.
Required Skills:
  • Strong networking expertise, particularly with SonicWall.
  • Proficiency in LAN 3 networking switches.
  • Experience with Azure and Microsoft 365.
  • Solid knowledge of Windows OS and Windows Server.

This is an exciting opportunity for individuals with diverse IT support experience to further develop their skills and advance their careers. If you are interested in this role, we encourage you to apply as we are arranging interviews at short notice.



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