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Barista Team Lead

2 months ago

Swindon, Swindon, United Kingdom Costa Coffee Full time

About the Role

We're looking for a skilled and motivated individual to join our team as a Barista Maestro. As a key member of our store team, you'll be responsible for leading by example, driving sales, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead shifts and support colleagues in delivering outstanding customer experiences
  • Maximize sales by leveraging the talents of your team members
  • Train and accredit new Baristas to ensure they meet our high standards
  • Stay up-to-date with new recipes and ranges, and share your knowledge with the team
  • Drive high standards in every aspect of your work, from espresso quality to customer service

About You

We're looking for someone who is passionate about coffee and people, with a strong desire to take on leadership responsibilities. You'll need to be reliable, have experience leading a team, and be willing to learn and adapt to new situations.

What We Offer

We're proud of our team members and want to reward them with great perks and benefits, including:

  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Cycle to Work Scheme, offering huge savings on bikes and accessories
  • Share Incentive Plan, giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme, with up to 10% matched contributions
  • Shoes for Crews, our discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, offering instant cashback and savings at top retailers

About Us

At Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. We believe in Passion, Warmth, Trust, and Courage, and we're committed to creating a culture where everyone feels included and valued.