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Retail Store Supervisor

2 months ago

Stevenage, Hertfordshire, United Kingdom Frasers Group Full time

About Us

Frasers Group is a leading retail company with a strong presence in the UK and Europe. We are committed to delivering exceptional customer experiences and driving business growth.

Job Summary

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of our stores, providing excellent customer service, and contributing to the overall success of our business.

Key Responsibilities

  • Lead and motivate store teams to deliver exceptional customer service and achieve sales targets
  • Manage store operations, including stock management, visual merchandising, and store maintenance
  • Develop and implement strategies to improve customer engagement and loyalty
  • Collaborate with store managers and other teams to achieve business objectives
  • Identify and communicate risks, complete safety and security checks, and report information as required

Requirements

  • Previous experience in a retail environment, preferably in a supervisory or management role
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Commitment to delivering exceptional customer service

What We Offer

  • Competitive salary and bonus structure
  • Opportunities for career development and progression
  • Discounted gym membership and other employee benefits
  • Recognition and rewards for outstanding performance