Customer Service Liaison
8 hours ago
Major Recruitment is seeking a highly skilled Customer Service Coordinator to join their team in the Tamworth area. As a key member of the organization, you will be responsible for delivering exceptional customer service and support to clients.
Key Responsibilities:- Customer Service: Manage all inbound customer service enquiries via phone, email, and CRM system, ensuring a professional and efficient response.
- Triage and Escalation: Triage enquiries to the appropriate departments, including Account Managers, Customer Success Teams, and Technical Support, while handling general enquiries independently.
- Relationship Building: Maintain customer relationships by building rapport and ensuring a high level of customer satisfaction.
- Feedback and Improvement: Conduct customer satisfaction surveys post-delivery or service and follow up on feedback.
- Administrative Support: Assist the sales team with preparing and sending small quotations and managing follow-up communications.
- Order Management: Support the Sales Order process, including creating Sales Orders, Purchase Orders, and tracking orders through to delivery and invoicing.
- CRM Management: Maintain and update CRM records, ensuring customer data is accurate and up-to-date.
- Administrative Tasks: Assist the Office Manager with administrative tasks such as invoicing, credit control, and expenses management using Xero finance system.
- Supply Chain Management: Approve supplier invoices and manage office supplies, including stock levels for stationery and product inventory.
- Email Management: Manage central email inboxes, ensuring emails are dealt with promptly or forwarded to the relevant team member.
This is an excellent opportunity for a customer-focused individual to join a professional and forward-thinking organization. If you have a passion for delivering exceptional customer service and support, we encourage you to apply for this role.
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Customer Service Liaison
3 days ago
Tamworth, Staffordshire, United Kingdom Major Recruitment Full timeCustomer Service Coordinator OpportunityMajor Recruitment is seeking a highly skilled and experienced Customer Service Coordinator to join their team in the Tamworth area.Key Responsibilities:Manage customer inquiries via phone, email, and CRM system, ensuring prompt and professional responses.Triage enquiries to relevant departments, including Account...
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Customer Service Liaison
3 days ago
Tamworth, Staffordshire, United Kingdom Major Recruitment Full timeCustomer Service Coordinator OpportunityMajor Recruitment is seeking a highly skilled and experienced Customer Service Coordinator to join their team in the Tamworth area.Key Responsibilities:Manage customer inquiries via phone, email, and CRM system, ensuring prompt and professional responses.Triage enquiries to relevant departments, including Account...
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Customer Service Liaison
4 days ago
Tamworth, Staffordshire, United Kingdom Major Recruitment Full timeCustomer Service Coordinator OpportunityMajor Recruitment is seeking a highly skilled and experienced Customer Service Coordinator to join their team in the Tamworth area.Key Responsibilities:Manage customer inquiries via phone, email, and CRM system, ensuring prompt and professional responses.Triage enquiries to relevant departments, including Account...
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Customer Service Liaison
4 days ago
Tamworth, Staffordshire, United Kingdom Major Recruitment Full timeCustomer Service Coordinator OpportunityMajor Recruitment is seeking a highly skilled and experienced Customer Service Coordinator to join their team in the Tamworth area.Key Responsibilities:Manage customer inquiries via phone, email, and CRM system, ensuring prompt and professional responses.Triage enquiries to relevant departments, including Account...
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Customer Service Representative
3 weeks ago
Tamworth, Staffordshire, United Kingdom Hiredonline Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeLocation: TamworthJob Description:We are seeking a friendly and enthusiastic Customer Service Representative to join our team at Hiredonline. As a Customer Service Representative, you will be the first point of contact for customers, handling inbound calls, emails, and...
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Customer Service Representative
2 weeks ago
Tamworth, Staffordshire, United Kingdom Hiredonline Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Call Centre Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and chats.Key Responsibilities:Provide timely and...
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Customer Service Representative
2 weeks ago
Tamworth, Staffordshire, United Kingdom Hiredonline Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Call Centre Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and chats.Key Responsibilities:Provide timely and...
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Customer Service Representative
3 weeks ago
Tamworth, Staffordshire, United Kingdom Hiredonline Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeLocation: TamworthJob Description:We are seeking a highly motivated and customer-focused individual to join our Call Centre Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences...
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Customer Service Representative
3 weeks ago
Tamworth, Staffordshire, United Kingdom Hiredonline Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeLocation: TamworthJob Description:We are seeking a highly motivated and customer-focused individual to join our Call Centre Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences...
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Customer Service Representative
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Tamworth, Staffordshire, United Kingdom Adecco Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. About Our Client: Adecco is a leading provider of recruitment and workforce...
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Customer Service Representative
3 weeks ago
Tamworth, Staffordshire, United Kingdom Adecco Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. About Our Client: Adecco is a leading provider of recruitment and workforce...
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Customer Service Representative
5 days ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service SupportWe are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service support, you will be responsible for handling inbound and outbound calls, managing appointment schedules, and providing exceptional customer service to our clients.Key Responsibilities:Handle customer...
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Customer Service Representative
5 days ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service SupportWe are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service support, you will be responsible for handling inbound and outbound calls, managing appointment schedules, and providing exceptional customer service to our clients.Key Responsibilities:Handle customer...
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Customer Service Representative
2 weeks ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service Opportunity **About the Role** We are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service advisor, you will play a vital role in delivering exceptional customer experiences and providing solutions to our clients' customers. **Responsibilities** * Handle inbound and...
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Customer Service Representative
2 weeks ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service Opportunity **About the Role** We are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service advisor, you will play a vital role in delivering exceptional customer experiences and providing solutions to our clients' customers. **Responsibilities** * Handle inbound and...
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Customer Service Representative
3 days ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service SupportWe are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service support specialist, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and managing appointment schedules.Key Responsibilities:Handle...
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Customer Service Representative
3 days ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service SupportWe are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service support specialist, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and managing appointment schedules.Key Responsibilities:Handle...
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Customer Service Representative
13 hours ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service SupportWe are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service support, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and managing appointment schedules.Key Responsibilities:Handle customer...
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Customer Service Representative
13 hours ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service SupportWe are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service support, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and managing appointment schedules.Key Responsibilities:Handle customer...
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Customer Service Representative
7 days ago
Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full timeCustomer Service SupportWe are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service support specialist, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and managing appointment schedules.Key Responsibilities:Handle...
