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Customer Service Representative

2 months ago


Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full time
Customer Service Support

We are seeking a highly motivated and enthusiastic individual to join our customer service team in Tamworth. As a customer service support specialist, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and managing appointment schedules.

Key Responsibilities:
  • Handle customer inquiries and concerns, providing solutions or escalating issues as necessary
  • Manage and update appointment schedules on our in-house booking system
  • Provide excellent customer service through all interactions, maintaining a high level of professionalism
Requirements:
  • Strong communication skills, both verbal and written
  • Computer literate, proficient in Microsoft packages
  • Ability to work effectively as part of a team
  • Positive attitude and commitment to delivering outstanding customer service

We offer a competitive pay rate of £8.60 - £11.44 (age dependent) and the opportunity to grow within our business. If you are eager to deliver exceptional customer service and have a passion for working in a fast-paced environment, we would love to hear from you.