Inside Sales Specialist for SMEs

3 weeks ago

Belfast, United Kingdom CPM Ireland Full time

About the Role:

CPM Ireland is seeking an Inside Sales Specialist dedicated to the SME sector. This position is essential for driving sales growth and enhancing customer relationships.

Key Responsibilities:

  • Manage a designated portfolio of SME and SOHO clients, utilizing remote sales techniques.
  • Consistently meet and surpass established performance metrics.
  • Develop a comprehensive understanding of your sales pipeline and customer needs.
  • Implement structured planning to optimize outreach and engagement with potential clients.
  • Maintain meticulous records of personal activities to maximize customer interactions and sales opportunities.
  • Adhere to the highest compliance standards set by the organization.
  • Ensure accuracy in completing customer applications and documentation.

Functional Duties:

  • Provide insights on competitor activities and market trends.
  • Continuously research and stay informed about industry products and services.
  • Represent CPM and its partners with professionalism and integrity.
  • Update CRM systems daily to ensure data accuracy.
  • Deliver solutions that provide value to both clients and the company.
  • Complete all tasks in compliance with training and guidelines.
  • Perform additional responsibilities as assigned by management.

Qualifications:

  • Proven experience in a high-pressure sales environment, preferably within the Business or Telecoms sectors.
  • Demonstrated success in achieving sales targets.
  • Proficient in Microsoft Office applications, including Excel and Outlook.
  • Able to multitask effectively, updating systems in real-time during client interactions.

Essential Skills:

  • Results-oriented mindset with a focus on achieving daily, weekly, and monthly targets.
  • Ability to work independently while seeking opportunities for performance enhancement.
  • Positive attitude in customer and team interactions.
  • Team player who contributes to a collaborative work environment.
  • Strong analytical skills to identify and prioritize opportunities.
  • Self-driven with a commitment to delivering consistent results.
  • Customer-centric approach with a dedication to exceeding client expectations.
  • Accountability for personal performance and proactive in addressing areas for improvement.

Benefits:

  • Competitive base salary with uncapped commission potential.
  • Incentive bonuses based on performance.
  • Access to employee support programs and personal development opportunities.
  • Recognition awards and company events.
  • Health insurance discounts and pension plan access.
  • Involvement in diversity and inclusion initiatives.
  • Support for family planning and wellness programs.
  • Employee discounts and transportation schemes.

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