Junior Office Support Specialist
3 weeks ago
As a Junior Office Support Specialist, you will play a vital role in assisting Account Executives (AE) and Senior Account Handlers (SAH) throughout the renewal and new business processes.
Key Responsibilities:
- Collaborate with insurers to secure terms and prepare risk submissions.
- Engage with clients to gather necessary risk information and request claims history from insurers or loss adjusters.
- Liaise with insurers regarding mid-term policy changes and follow up on outstanding client invoices.
- Assist in resolving account inquiries and manage specific risk information files to facilitate underwriters in their assessments.
- Provide general administrative support to team members, including credit control and updates on the Acturis system.
- Ensure compliance with PIB's Quality Assurance standards, focusing on evidence of coverage, contract certainty, and fair treatment of customers.
- Work closely with the claims handling team to provide essential information for claim management.
- Maintain effective communication with the Account Executive regarding significant notifications and emerging trends.
- Ensure smooth office operations and maintain general housekeeping standards, including handling telephone inquiries.
Employee Benefits:
- Competitive holiday allowance with the option to purchase additional days.
- Company pension scheme.
- Generous maternity and paternity leave packages.
- Flexible benefits package allowing customization of your overall compensation.
- Access to discounts on technology, entertainment, dining, travel, and more through our benefits portal.
- Referral schemes and discounted rates on PIB products.
- Comprehensive employee welfare package, including financial management support, cycle-to-work scheme, counseling services, health screenings, and more.
- Opportunities for professional development through a structured learning and development framework, including study options and apprenticeships.
- Participation in PIB Community Trust initiatives, supporting charitable fundraising efforts.
Commitment to Sustainability:
PIB is dedicated to reducing its carbon footprint through various initiatives, from daily actions taken by employees to the implementation of sustainable practices across our operations.
Flexible Working:
PIB embraces a flexible working policy, and management will discuss how to accommodate both your needs and those of the business.
Diversity and Inclusion:
PIB is an equal opportunity employer and does not discriminate based on race, color, gender, religion, disability, age, sexual orientation, or any other legally protected characteristic.
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