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Experienced Logistics Manager
2 months ago
The successful candidate will be responsible for managing the outbound supply and logistics from our distributors to our restaurants, ensuring high levels of service. This includes identifying and leading projects that support business growth and improve the efficiency and resilience of the supply chain.
Key Accountabilities- Develop and implement a strategic supply chain and logistics plan for all food and drink, and brand touchpoints and restaurant supplies categories of third-party spend.
- Manage the logistics service from our distribution partners to our restaurants, ensuring high levels of availability and managing costs associated with this supply chain.
- Deal with delivery issues and be the escalation point of contact for restaurants and Ops teams, managing all Zendesk queries to resolution and proactively communicating with Ops and restaurants on a daily basis.
- Support the supply chain activity associated with new product and menu launches, ensuring all products arrive on time and in full for launch.
- Lead the logistics activities associated with new restaurant openings, including set up, delivery access planning, delivery days and times, opening order placement, and being onsite during first deliveries to ensure all is on track and resolve any issues.
- Be proactive in identifying opportunities to improve service to restaurants, such as technology in the supply chain, electronic receipting, and sign on glass.
- Support the management of contracts with our distribution partners, including regular service reviews and contract meetings, forecast and activity planning, implementation of projects and efficiency initiatives.
- Manage and report on service level KPIs and performance analysis.
- A demonstrable and thorough understanding of the supply chain and logistics in a multi-site organisation with fast-moving products.
- Minimum 3 years' experience in a supply chain and logistics role within a large, multi-site organisation.
- A good understanding of restaurants, how they operate, and the impact the supply chain has on them.
- Knowledge of forecasting and demand planning.
- Good project management skills.
- Good analytical skills across large and/or multiple data sets. Strong Excel capability.
- Providing out of hours support to our restaurants, weekends, and bank holidays when needed.
- Company bonus
- 25 days holiday + bank holidays
- Free Nando's when you're working (and 40% discount when you're not)
- Annual team trips, AKA a free holiday
- Reward membership scheme and access to great discounts
- Four-week sabbatical every five years you've been with us
- Private healthcare
