Customer Support Specialist

2 weeks ago

Bristol, Bristol, United Kingdom OPW Full time
Job Summary

We are seeking a highly skilled and motivated Customer Support Technician to join our team at OPW. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide timely and effective technical support to customers via phone, email, and other communication channels.
  • Identify and resolve customer issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex technical issues and improve overall customer satisfaction.
  • Develop and maintain a thorough understanding of our products and services to provide accurate and informative support to customers.
  • Stay up-to-date with industry trends and developments to ensure our customers receive the best possible support.
Requirements
  • 2+ years of experience in a customer-facing technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong technical skills and knowledge of IT systems and software.
  • High school diploma or equivalent required; degree in a related field preferred.
Work Environment

The work environment at OPW is dynamic and fast-paced, with a focus on delivering exceptional customer service and support. As a Customer Support Technician, you will be working in a team environment with a collaborative and supportive team.

The physical demands of this role include sitting for long periods, using a computer and phone, and occasionally lifting up to 12kg. Specific vision abilities required include close vision, color vision, and ability to adjust focus.

  • IT Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a skilled IT Support Technician to join our client's technical team. As a key member of the team, you will be responsible for resolving service desk tickets, providing technical support to hardware, and escalating problems where necessary.Key ResponsibilitiesResolve service desk tickets in a timely...

  • IT Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a skilled IT Support Technician to join our client's technical team. As a key member of the team, you will be responsible for resolving service desk tickets, providing technical support to hardware, and escalating problems where necessary.Key ResponsibilitiesResolve service desk tickets in a timely...

  • IT Support Specialist

    4 weeks ago

    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role:Hays Specialist Recruitment Limited is working with a business in the Avonmouth area to support the recruitment of a permanent IT Support Technician.The role offers a competitive salary of up to £26,000 per annum, depending on experience, including an on-call bonus. The organization has a great culture and promotes upskilling, offering...

  • IT Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:Hays Specialist Recruitment Limited is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a crucial role in supporting the IT service management function of a professional services organization based in Bristol.Key Responsibilities:Oversee the organization's application licenses to ensure best...

  • IT Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:Hays Specialist Recruitment Limited is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a crucial role in supporting the IT service management function of a professional services organization based in Bristol.Key Responsibilities:Oversee the organization's application licenses to ensure best...

  • Customer Support Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom Motability Operations Full time

    Motability Operations is seeking a Customer & Dealer Support Specialist to join our team in Bristol. As a key member of our Customer Contact Services Department, you will be responsible for supporting the application process for car dealerships and Motability Scheme customers across phone, email, and live chat. Your primary focus will be on providing...

  • Customer Support Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom Motability Operations Full time

    Motability Operations is seeking a Customer & Dealer Support Specialist to join our team in Bristol. As a key member of our Customer Contact Services Department, you will be responsible for supporting the application process for car dealerships and Motability Scheme customers across phone, email, and live chat. Your primary focus will be on providing...

  • IT Support Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    IT Support Specialist OpportunityHays Specialist Recruitment Limited is working with a business in the Avonmouth area to support the recruitment of a permanent IT Support Specialist.This role offers a competitive salary of up to £26,000 per annum, depending on experience, including an on-call bonus. The organization has a great culture and promotes...

  • IT Support Specialist

    2 weeks ago

    Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    IT Support Specialist OpportunityHays Specialist Recruitment Limited is working with a business in the Avonmouth area to support the recruitment of a permanent IT Support Specialist.This role offers a competitive salary of up to £26,000 per annum, depending on experience, including an on-call bonus. The organization has a great culture and promotes...

  • Customer Support Specialist

    1 week ago

    Bristol, Bristol, United Kingdom Motability Operations Full time

    Job DescriptionAbout the RoleMotability Operations is seeking a skilled Customer & Dealer Support Specialist to join our team in Bristol. As a key member of our Customer Contact Services Department, you will play a vital role in supporting the application process for car dealerships and Motability Scheme customers across various communication channels.Key...

  • Customer Support Specialist

    1 week ago

    Bristol, Bristol, United Kingdom Motability Operations Full time

    Job DescriptionAbout the RoleMotability Operations is seeking a skilled Customer & Dealer Support Specialist to join our team in Bristol. As a key member of our Customer Contact Services Department, you will play a vital role in supporting the application process for car dealerships and Motability Scheme customers across various communication channels.Key...

  • Customer Support Specialist

    1 day ago

    Bristol, Bristol, United Kingdom Motability Operations Full time

    Job DescriptionRole OverviewMotability Operations is seeking a skilled Customer Support Specialist to join our Customer Contact Services Department. As a key member of our Application Experience Team, you will play a vital role in supporting the application process for car dealerships and Motability Scheme customers across phone, email, and live chat.Key...

  • Customer Support Specialist

    2 days ago

    Bristol, Bristol, United Kingdom Motability Operations Full time

    Job DescriptionRole OverviewMotability Operations is seeking a skilled Customer Support Specialist to join our Customer Contact Services Department. As a key member of our Application Experience Team, you will play a vital role in supporting the application process for car dealerships and Motability Scheme customers across phone, email, and live chat.Key...

  • Customer Support Specialist

    6 days ago

    Bristol, Bristol, United Kingdom Motability Operations Limited Full time

    Motability Operations Limited is seeking a skilled Customer Support Specialist to join our team in Bristol. As a key member of our Customer Contact Services Department, you will play a vital role in supporting the application process for car dealerships and Motability Scheme customers across phone, email, and live chat.The ideal candidate will possess a...

  • Customer Support Specialist

    6 days ago

    Bristol, Bristol, United Kingdom Motability Operations Limited Full time

    Motability Operations Limited is seeking a skilled Customer Support Specialist to join our team in Bristol. As a key member of our Customer Contact Services Department, you will play a vital role in supporting the application process for car dealerships and Motability Scheme customers across phone, email, and live chat.The ideal candidate will possess a...

  • Customer Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom OPW Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at OPW. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and other...

  • Customer Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom OPW Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at OPW. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and other...

  • Customer Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Bunch Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Support Executive to join our team at Bunch. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring that our members' needs are met in a timely and friendly manner.Key ResponsibilitiesCustomer Service Delivery: Provide timely...

  • Customer Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Bunch Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Support Executive to join our team at Bunch. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring that our members' needs are met in a timely and friendly manner.Key ResponsibilitiesCustomer Service Delivery: Provide timely...

  • Customer Support Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Sanderson Recruitment Plc Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Sanderson Recruitment Plc. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide remote technical support to clients via various communication channels.Assist clients with...