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Sales Operations Coordinator

2 months ago

Maidstone, Kent, United Kingdom Dash Recruitment Solutions Full time
Job Title: Sales Administrator

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Dash Recruitment Solutions.

Key Responsibilities:

  • Sales Administration: Manage the order process from start to finish, including raising pro-forma invoices, securing pre-payments, setting up accounts, and resolving any invoice or purchase order discrepancies.
  • Record Management: Accurately maintain and file both electronic and manual records, ensuring files are up-to-date and accurate.
  • Customer Support: Respond to customer inquiries via phone and email, providing timely support and delivering an outstanding customer experience.
  • Delivery Coordination: Arrange necessary logistics and coordinate with transport companies to ensure smooth delivery of customer orders.

Essential Skills and Qualifications:

  • Customer Service Excellence: Provide exceptional customer service and support.
  • Communication Skills: Possess confident verbal and written communication skills.
  • Attention to Detail: Maintain accurate records and files.
  • Positive Attitude: Demonstrate a positive attitude and a willingness to learn.
  • Organizational Skills: Manage multiple tasks and priorities effectively.

Requirements:

  • Familiarity with the Microsoft Office suite, including Word, Excel, and Outlook.
  • Ability to work in an office-based environment, Monday to Friday, 9-5.