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MCL Adjuster Assistant

2 months ago

Birmingham, Birmingham, United Kingdom Stride Resource Management Ltd Full time

Job Summary

Stride Resource Management Ltd is seeking an experienced Claims Support Specialist to join its Major and Complex Loss (M&CL) Team. As an Adjuster Assistant, you will play a crucial role in supporting M&CL Adjusters by coordinating appointments, managing claims instructions, and organizing information for reports and inquiries.

Key Responsibilities

  • Manage instructions and build strong client relationships based on trust, respect, and prompt resolution of assignments.
  • Coordinate appointments and diary management, including handling instructions for emergency work, such as directing contractors.
  • Provide support with administrative tasks, letters, reports, and technical queries.
  • Participate in projects and oversee caseloads in the absence of Adjusters.
  • Ensure claims are managed efficiently, including arranging alternative accommodations for claimants when necessary.

Requirements

  • Exceptional interpersonal skills and ability to maintain strong client relationships.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.

What We Offer

  • A comprehensive benefits package, including full exam and study support.
  • Clear paths for career advancement and opportunities for professional growth.
  • A supportive and inclusive workplace culture.