MCL Claims Support Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Stride Resource Management Ltd Full time

Job Summary: We are seeking an experienced Adjuster Assistant to join our Major and Complex Loss (M&CL) Team at Stride Resource Management Ltd. The successful candidate will play a crucial role in supporting M&CL Adjusters by coordinating appointments, managing claims instructions, and organizing information for reports and inquiries.

Key Responsibilities:

  • Manage instructions and build strong client relationships based on trust, respect, and prompt resolution of assignments.
  • Coordinate appointments and diary management, including handling instructions for emergency work, such as directing contractors.
  • Provide support with admin tasks, letters, reports, and technical queries.
  • Participate in projects and oversee caseloads in the absence of Adjusters.

Benefits: The role comes with a host of benefits designed to foster personal and professional growth, including full exam and study support, and clear paths for career advancement. Additionally, the inclusive and supportive workplace culture ensures that all team members feel valued and empowered.

Requirements: The ideal candidate will have excellent interpersonal skills, be able to work in a fast-paced environment, and have a strong attention to detail.



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