Senior Loss Adjuster

3 weeks ago


Birmingham, Birmingham, United Kingdom Crawford & Company Full time

About the Role

Crawford & Company is seeking an experienced Senior Loss Adjuster to join our Major and Complex Loss teams. As a key member of our team, you will be responsible for managing an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters.

Key Responsibilities

  • Manage high profile and high value incidents, combined with the ability to promote our business and to be an advocate of our ways of working.
  • Have an integral part to play in delivering a high quality, professional service to our clients.
  • Work closely with other business streams and third parties, such as our Casualty/Liability team or local government and emergency services.
  • Have the confidence and professionalism to handle complex and technical claims.
  • Be able to influence key personnel to give the product a competitive edge.
  • Have a sound understanding of financial aspects and be able to lead others to achieving agreed targets.

About You

We are looking for an experienced Adjuster who has a recognised name within the industry and has previous experience at a senior adjusting level. You will have:

  • ACILA or similar with the desire to continue learning and/or full qualifications.
  • Extensive knowledge and understanding of FSA procedures and TCF initiatives.
  • Extensive technical knowledge within the adjusting arena at a complex loss level.
  • Understanding of Client SLA compliance/productivity/quality requirements.
  • Able to embrace technology and be proficient in MS office suite.
  • The ability to inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments.
  • A full UK driving licence, with the willingness to travel to regional offices when required.

What We Offer

Crawford & Company offers a highly competitive salary, 26 days holiday, additional day off for your Birthday, company pension, dental plan, exam support and career progression, employee assistance programme plus other excellent benefits you'd expect from a leading global organisation.

Equal Opportunities

Crawford & Company is committed to creating an inclusive work environment. We welcome applications from all candidates, no matter their background.


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