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Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Work efficiently to restock shelves, process deliveries, and maintain a clean and organized store environment
- Assist customers with their purchases, answering questions and providing product information
- Work collaboratively with colleagues to achieve sales targets and maintain high levels of customer satisfaction
- Participate in visual merchandising and store displays to create an engaging and attractive shopping environment
What We Offer
- A competitive hourly rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career development and progression within the company
- A supportive and collaborative team environment
Requirements
- Previous experience in a fast-paced retail environment
- Excellent customer service skills and a positive attitude
- Ability to work flexible hours, including evenings and weekends
- Basic math skills and accuracy when handling cash and operating a till
Why Join Lidl?
Lidl is a dynamic and growing company that values its employees and offers a range of benefits and opportunities for career development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
