Network Support Analyst

1 week ago


Horsham, West Sussex, United Kingdom Stratospherec Limited Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Stratospherec Limited. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their ICT systems are running smoothly and efficiently.

Key Responsibilities
  • Provide specialist ICT support to ensure customer sites establish and maintain high-quality learning facilities.
  • Set up and check hardware and software for normal operation.
  • Build and configure networked PCs.
  • Perform maintenance tasks for user accounts.
  • Run basic network monitoring reports or utilities.
  • Carry out checks on the systems as guided.
Requirements
  • GCSE Grade 5 or above in Maths and English.
  • A-Level, BTEC, NVQ, or T-Level in a relevant subject.
  • Industry qualifications within the IT sector, Microsoft, Cisco, Aruba, Apple would be an advantage.
  • Experience in an IT helpdesk or IT Support environment would be advantageous.
Benefits
  • 25 days holiday plus Bank holidays.
  • Hours: 08:45 - 05:15.
  • Company Pension Scheme.
  • Sage Benefits.
  • 2 years death-in-service.
  • Free lunches.
  • Discounted gym membership.


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