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Customer Service Representative

2 months ago

Brent Cross, United Kingdom NEOM Wellbeing Full time
About NEOM Wellbeing

We're a movement that's passionate about supercharging the wellbeing of our communities and the planet. As a B Corp certified business, we're committed to making a positive impact.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Keyholder and Sales Assistant. As a Keyholder, you'll be responsible for driving sales and company objectives, while providing an exceptional customer experience that inspires wellbeing.

Key Responsibilities
  • Drive forward sales and company objectives
  • Be responsible for opening and closing of the store
  • Take responsibility for cashing up and banking procedures
  • Assist the team and store management with daily tasks
  • Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
  • Be proficient in Microsoft Office, Excel and Google Drive
  • Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
  • Work on initiative and be super proactive
  • Maintain company standards at all times (housekeeping, cleanliness and visual merchandising)
Requirements
  • Previous retail experience (within a health/beauty environment is desirable)
  • A passion for wellbeing
  • A love of customer service which translates to/inspire your colleagues
  • Self motivator and able to maintain impeccable standards in store
  • Confident communicator - treat everyone with honesty, kindness and respect
  • Team player with a can-do attitude
  • Meticulous attention to detail
  • Thrives in a fast-paced business and adapts easily to change
  • The ability to work retail hours - which can include weekends and evenings
Benefits
  • TIME TO CHILL - 25 days holiday plus bank holidays
  • BIRTHDAY TREAT - Time off on your birthday
  • WELLBEING TIME– take time off to recharge and reset
  • NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
  • DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for nay personal fundraising efforts too