Customer Service Representative
4 weeks ago
We are seeking an experienced Customer Service Advisor with a background in housing and/or repairs to join our client, a local authority in London, on a temporary basis. As the first point of contact for residents, you will handle enquiries related to housing services and repairs, providing timely and effective advice to ensure customers receive accurate information at the first point of contact.
Key Responsibilities- Provide front-line support for residents, resolving housing and repairs enquiries via phone, email, web, social media, and post.
- Offer timely and effective advice, ensuring customers receive accurate information at the first point of contact.
- Escalaate more complex queries to the appropriate departments, ensuring a seamless customer experience.
- Manage a variety of tasks including issuing rent statements, taking payments, scheduling repairs, and assisting with appointment bookings.
- Work closely with the housing and repairs teams, ensuring accurate information is captured and passed on to relevant teams.
- Ensure high levels of customer satisfaction by working towards key performance targets.
- Essential: Proven experience in customer service, specifically within housing services and/or repairs.
- Strong communication and interpersonal skills, with the ability to handle challenging situations calmly and effectively.
- Good working knowledge of customer management systems and the ability to maintain accurate records.
- Experience working in a fast-paced, target-driven environment.
- Proficiency in Microsoft Office and other software tools.
- Strong organisational skills and attention to detail.
- Competitive hourly rate of £22.92 (Umbrella).
- Hybrid working with three days in the office, offering flexibility.
- An opportunity to use your housing and repairs expertise in a vital customer-facing role.
- Multiple temporary contracts available.
-
Customer Sales Representative
23 minutes ago
Brent, Greater London, United Kingdom SLS Recruitment Full timeExciting Opportunity in Sales and Customer ServiceWe are seeking a Sales and Customer Service professional to join our team at SLS Recruitment. This is a fantastic opportunity to start a new career in sales and customer service, with a highly flexible schedule and excellent national and international travel opportunities.The role includes customer service,...
-
Customer Service Representative
3 weeks ago
Brent, United Kingdom Vox Network Consultants Full timeCustomer Service AdvisorRole: Customer Service (Housing Repairs)Location: Office basedSalary: £23 per hour (PAYE via Umbrella)Duration: 3 to 6 months ongoingJob PurposeTo provide a single point of contact for customers contacting the council about housing services and repairs.To ensure that customers receive a timely and positive response to their contact...
-
Customer Service Representative
1 month ago
Brent, United Kingdom Vox Network Consultants Full timeJob Title: Customer Service AdvisorRole: Customer Service (Housing Repairs)Location: Office based, Monday to FridayHourly Rate: £23 per hour, PAYE via UmbrellaContract Duration: 3 to 6 months, ongoingJob PurposeTo provide a single point of contact for customers contacting the council about housing services and repairs.To ensure that customers receive a...
-
Customer Service Representative
1 month ago
Brent, United Kingdom Vox Network Consultants Full timeJob Title: Customer Service AdvisorRole: Customer Service (Housing Repairs)Location: Office based, Monday to FridayHourly Rate: £23 per hour, PAYE via UmbrellaContract Duration: 3 to 6 months, ongoingJob PurposeTo provide a single point of contact for customers contacting the council about housing services and repairs.To ensure that customers receive a...
-
Customer Service Representative
1 month ago
Brent, United Kingdom Vox Network Consultants Full timeCustomer Service AdvisorRole: Customer Service (Housing Repairs)Location: Office based, Monday to FridayPay: £23 per hour, PAYE via UmbrellaDuration: 3 to 6 months, ongoingJob PurposeTo provide a single point of contact for customers contacting the council about housing services and repairs.To ensure that customers receive a timely and positive response to...
-
Customer Service Representative
1 month ago
Brent, United Kingdom Vox Network Consultants Full timeCustomer Service AdvisorRole: Customer Service (Housing Repairs)Location: Office based, Monday to FridayPay: £23 per hour, PAYE via UmbrellaDuration: 3 to 6 months, ongoingJob PurposeTo provide a single point of contact for customers contacting the council about housing services and repairs.To ensure that customers receive a timely and positive response to...
-
Customer Service Representative
3 weeks ago
Brent, United Kingdom MMP Consultancy Full timeAbout the Role:We are seeking an experienced Customer Service Advisor with a background in housing and/or repairs to join our client, a local authority in London, on a temporary basis. In this role, you will be the first point of contact for residents, handling enquiries related to housing services and repairs.Key Responsibilities:Provide front-line support...
-
Customer Service Representative
3 weeks ago
Brent, United Kingdom Sytner Full timeAbout the RoleMercedes-Benz of West London Corporate Sales is seeking a skilled Customer Support Executive to join our dynamic team.As a Customer Support Executive, you will be responsible for delivering exceptional customer service, ensuring seamless order and delivery processes, and maintaining accurate records.You will work closely with our management and...
-
Customer Service Representative
4 weeks ago
Brent Cross, United Kingdom NEOM Wellbeing Full timeAbout NEOM WellbeingWe're a movement that's passionate about supercharging the wellbeing of our communities and the planet. As a B Corp certified business, we're committed to making a positive impact.Job Title: KeyholderWe're seeking a highly motivated and customer-focused individual to join our team as a Keyholder. As a Keyholder, you'll be responsible for...
-
Customer Service Representative
4 weeks ago
Brent Cross, United Kingdom NEOM Wellbeing Full timeAbout NEOM WellbeingWe're a movement that's passionate about supercharging the wellbeing of our communities and the planet. As a B Corp certified business, we're committed to making a positive impact.Job Title: KeyholderWe're seeking a highly motivated and customer-focused individual to join our team as a Keyholder. As a Keyholder, you'll be responsible for...
-
Customer Service Representative
4 weeks ago
Brent Cross, United Kingdom NEOM Wellbeing Full timeAbout NEOM WellbeingWe're a movement that's passionate about supercharging the wellbeing of our communities and the planet. As a B Corp certified business, we're committed to making a positive impact.Job SummaryWe're seeking a highly motivated and customer-focused Keyholder to join our team at NEOM Wellbeing in Brent Cross. As a Keyholder, you'll be...
-
Customer Service Representative
4 weeks ago
Brent Cross, United Kingdom NEOM Wellbeing Full timeAbout NEOM WellbeingWe're a movement that's passionate about supercharging the wellbeing of our communities and the planet. As a B Corp certified business, we're committed to making a positive impact.Job SummaryWe're seeking a highly motivated and customer-focused Keyholder to join our team at NEOM Wellbeing in Brent Cross. As a Keyholder, you'll be...
-
Customer Service Representative
4 weeks ago
Brent Cross, United Kingdom NEOM Wellbeing Full timeAbout NEOM WellbeingWe're a movement that's passionate about supercharging the wellbeing of our communities and the planet. As a B Corp certified business, we're committed to making a positive impact.Job SummaryWe're seeking a highly motivated and customer-focused Keyholder to join our team at NEOM Wellbeing in Brent Cross. As a Keyholder, you'll be...
-
Customer Service Representative
4 weeks ago
Brent Cross, United Kingdom NEOM Wellbeing Full timeAbout NEOM WellbeingWe're a movement that's passionate about supercharging the wellbeing of our communities and the planet. As a B Corp certified business, we're committed to making a positive impact.Job SummaryWe're seeking a highly motivated and customer-focused Keyholder to join our team at NEOM Wellbeing in Brent Cross. As a Keyholder, you'll be...
-
Customer Service Associate
23 minutes ago
Brent, Greater London, United Kingdom MW Eat Full timeAbout the Role:At Masala Zone Soho, we are passionate about delivering exceptional customer experiences. We are seeking a dedicated and enthusiastic individual to join our team as a Waiting Staff member.Your Key Responsibilities:• Provide exceptional customer service, ensuring a warm and welcoming environment for all guests.• Work collaboratively as part...
-
Sales and Customer Service
4 months ago
Brent, United Kingdom Ballers Direct Marketing Ltd Full time**Join Our Winning Team as a Brand Ambassador! - Immediate start available** Are you ready to kickstart your career in the exciting world of direct marketing? Look no further - Ballers Direct Marketing is your ticket to success! - **What We Offer**:_ - **No Experience Needed - We coach and mentor you!**_ - Competitive Earnings & Perks - Fun & Dynamic Work...
-
Brent, United Kingdom Service Care Legal Full timeService Care Solutions is proud to be partnering with a reputable local authority in London to recruit an experienced and qualified legal professional specializing in Homelessness and Civil Litigation. This is a fantastic opportunity to join a dynamic legal team, where you will play a pivotal role in providing expert legal counsel to the council, senior...
-
Brent, United Kingdom Service Care Legal Full timeService Care Solutions is proud to be partnering with a reputable local authority in London to recruit an experienced and qualified legal professional specializing in Homelessness and Civil Litigation. This is a fantastic opportunity to join a dynamic legal team, where you will play a pivotal role in providing expert legal counsel to the council, senior...
-
Service Operations Director
2 weeks ago
Brent, Greater London, United Kingdom Norton Way Group Full timeCompany OverviewNorton Way Group is a powerhouse in the automotive industry, established in 1989 and representing a diverse range of leading automotive brands. We've cultivated a culture of innovation, service, and dedication to our customers, spanning 7 sites across Hertfordshire, Bedfordshire, and West London.Job DescriptionWe're seeking a highly skilled...
-
Customer Service Ambassador
2 weeks ago
Brent Cross, United Kingdom NEOM Wellbeing Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at NEOM Wellbeing in Brent Cross. As a key member of our wellbeing hub, you will be responsible for delivering exceptional customer experiences that inspire wellbeing and drive sales.Key ResponsibilitiesDrive forward sales and...