Customer Service Associate

3 weeks ago


Brent, Greater London, United Kingdom MW Eat Full time

About the Role:

At Masala Zone Soho, we are passionate about delivering exceptional customer experiences. We are seeking a dedicated and enthusiastic individual to join our team as a Waiting Staff member.


Your Key Responsibilities:

• Provide exceptional customer service, ensuring a warm and welcoming environment for all guests.
• Work collaboratively as part of a team to deliver seamless service, responding to customer needs in a timely and professional manner.
• Maintain a high level of knowledge about our menu, ingredients, and preparation methods to effectively communicate with customers and make recommendations.
• Participate in ongoing training and development to enhance skills and knowledge, contributing to the success of the restaurant.


Your Benefits:

We offer a comprehensive training program, including on-the-job training and National Apprenticeships up to Management Level 4. You will also enjoy free staff meals on duty, restaurant discounts, and development training opportunities.


Requirements:

• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Previous experience in table service restaurants is desirable.
• Availability to work evenings and weekends is essential.


Who We Are:

MW Eat is a dynamic and innovative food company, committed to delivering exceptional dining experiences. We are passionate about our customers, our people, and our food, and we are seeking like-minded individuals to join our team.



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