Senior Traffic Operations Manager

3 days ago


Londonderry, United Kingdom Marston Holdings Full time
About the Role

We are seeking a highly skilled and experienced Senior Traffic Attendant to join our team at Marston Holdings. As a Senior Traffic Attendant, you will play a critical role in ensuring the smooth operation of our parking and street management services.

Key Responsibilities
  • Lead a team of frontline staff to deliver high-quality services to our clients
  • Provide regular reports and updates to the Service Delivery Manager
  • Develop and implement enforcement plans to ensure compliance with regulations
  • Manage staff performance and ensure adherence to company policies
  • Ensure staff comply with Health and Safety requirements
What We Offer
  • Varying shift patterns to suit your lifestyle
  • First-class training and development opportunities to enhance your skills
  • Competitive benefits package, including 26 days' holiday and 11 bank holidays
  • Full uniform provided
Requirements
  • Strong leadership and mentoring skills
  • Excellent customer service experience
  • Ability to communicate effectively at all levels
  • Self-motivated and customer-focused
  • Ability to work shifts and on own initiative
  • Strong computer skills, specifically in Excel
  • Knowledge of the Traffic Management Act 2004 or experience in parking enforcement
  • Driver's license and 1 year driving experience


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