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Patient Care Assistant
2 months ago
Job Overview
The role of a Patient Care Assistant is crucial within the Enhanced Care Team, focusing on delivering personalized therapeutic support and supervision to enhance the physical and emotional wellbeing of patients. The emphasis is on patient-centered care and comprehensive activity planning to adapt to the evolving needs of individuals during their hospital experience.
This team is relatively new within the organization and is designed to grow and adapt through collaborative teamwork, ensuring that we meet the increasing demands of our services while maintaining high standards of patient care and oversight.
The Enhanced Care Team is responsible for providing dedicated support and supervision to patients across various hospital wards. The role operates under the guidance of registered nursing staff and ward management, with accountability to the Clinical Lead for Enhanced Care.
*Flexibility in working across different shifts, wards, and locations is essential to meet patient and service requirements. Discussions regarding permanent night shifts and weekend work can be held during the interview process.*
Key Responsibilities
Patient Care Assistants are tasked with delivering high-quality personal care, support, and supervision, always respecting the dignity and individual preferences of patients. Compassion and empathy are vital to enhancing patient health, wellbeing, and overall experience.
Responsibilities include:
- Providing one-on-one care and support through attentive observation and interaction, aimed at minimizing patient risk and enhancing their experience.
- Ensuring that all personal care needs are met in a patient-centered and inclusive manner.
- Planning activities that promote therapeutic engagement and enjoyment for patients.
- Accompanying patients during transfers to different wards or hospital locations as necessary, demonstrating a flexible approach to meet service demands.
- Collaborating effectively with team members and demonstrating initiative when required.
- Assisting in the orientation and support of new team members.
A mandatory two-week training program will be provided to equip staff with essential knowledge of healthcare services, along with ongoing support to ensure confidence and competence in the role. Additional specialized training will be necessary to perform the role proficiently.
About Our Organization
As a new service within the organization, we encourage passion and enthusiasm for patient care and service quality. We welcome innovative ideas to continuously adapt to the needs of our patients and the services we provide, fostering a proactive work environment.
Respectful interactions are expected from all team members, and while staff will have advance notice of their schedules, flexibility may be required to meet the needs of the service.
Please note that this position does not qualify for sponsorship.
Qualifications and Skills
Essential Qualifications
- Proficient spoken and written English skills.
- Completion of relevant training days.
Desirable Qualifications
- Level 2 qualifications in English and Mathematics.
- Level 2 qualifications in healthcare or related fields.
- Additional healthcare-related studies.
Knowledge, Skills, and Experience
Essential Knowledge and Experience
- Previous experience in a healthcare setting.
- Understanding of the support worker role.
- Ability to share knowledge with colleagues.
- Basic IT proficiency.
Desirable Knowledge and Experience
- Experience working in an acute hospital environment.
Essential Skills
- Effective communication skills.
- Ability to work collaboratively within a team and independently.
- Competence in following and executing instructions.
- Capability to assist in the training of others.
- Awareness of personal training needs.
Desirable Skills
- Proficiency in clinical skills relevant to the role.
- Familiarity with various communication tools.
Specific Job Requirements
Essential Requirements
- A flexible approach to meet the needs of service users.
- Willingness to work internal rotation shifts.
- Ability to work across different wards and healthcare settings.
Desirable Requirements
- Capability to travel between hospital sites as needed.
